62bet's Commitment to Responsible Gaming
Gaming should be fun — not stressful. 62bet places your safety and mental well-being as the highest priority. Use our tools and guidelines to keep your gaming experience in check.
Age Restriction & Legal Responsibility
62bet provides services exclusively to adults aged 21 and above. Proof of age at the time of account registration is mandatory.
We take strict measures to protect minors. Please be aware that no underage member of your household can access this platform. Never share your account password with anyone.
If any third party places bets on behalf of a minor, 62bet reserves the right to immediately close that account.
What Is Responsible Gaming?
Understanding the difference between playing for entertainment and problematic gambling is the core foundation of responsible gaming.
Online betting and casino games can be a form of entertainment — just like watching a film or enjoying a sport. But when gaming gets out of control, it can lead to personal, family, and financial harm. 62bet believes every player has the right to play safely and with awareness.
Responsible gaming means deciding in advance how much money and time you can spend, not placing more bets out of fear of losing, and not treating gaming as a source of income. 62bet provides multiple tools to help you stay aware.
Our Protection Tools
These tools are always available at 62bet to help you keep your gaming experience under control.
Set Deposit Limits
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, reducing it takes effect immediately, while increasing it takes effect after a 24-hour waiting period. This is an easy way to keep your budget safe.
Time Management & Breaks
Use the session timer to avoid playing for long stretches at a time. Take a break after a set period. 62bet's time-out feature lets you temporarily pause gaming for anywhere from 24 hours to 30 days.
Self-Exclusion
If you feel gaming is getting out of control, choose self-exclusion. Activating this feature locks your account for a selected period and prevents any new accounts from being opened. Options range from 6 months to permanent exclusion.
Betting History Review
View your full betting history and transaction records to understand your gaming patterns. Keep track of your spending regularly and take action if you notice any unusual changes.
24/7 Support Team
If you notice signs of problematic gaming, contact our 24/7 live chat support. Our expert team, available in Bengali and English, will guide you in the right direction and help you activate the necessary tools.
Account Verification
Identity verification is mandatory when registering at 62bet. This ensures that only adults of the correct age can use the platform and that your account remains secure.
Signs of Problematic Gambling
If any of the following applies to you, it is time to seek help. These are not signs of weakness — they are the first step toward awareness.
You feel the urge to bet more to recover lost money ("chasing losses").
Betting is causing you to lose focus on family, friends, or work.
You want to stop playing but cannot — you keep coming back.
You are betting with money meant for daily expenses or borrowing to bet.
You are lying about gaming or hiding it from family.
When you cannot play, you feel restless, irritable, or anxious.
Build Healthy Gaming Habits
Following a few simple responsible gaming rules keeps betting enjoyable at all times.
Budget Planning
- Set a fixed budget for betting each month.
- Only play with money you can afford to lose.
- Avoid thinking of betting as a source of income.
Time Management
- Set a time limit before each gaming session.
- Do not play when you are tired, under mental stress, or emotional.
- Prioritise spending time with family and friends.
Mental Well-being
- Never use gaming as a way to relieve stress.
- Even if you win, do not keep playing beyond what you need.
- Talk to a family member or someone you trust if you need to.
How to Use the Tools
Follow these steps to activate 62bet's responsible gaming tools.
Log In
Log in to your 62bet account and go to the Account Settings menu. Look for the "Responsible Gaming" section there.
Set Your Limits
Choose a deposit limit, time limit, or time-out. Enter your preferred value and confirm.
Contact for Help
For self-exclusion or further assistance, send a message to our 24/7 live chat or email us at [email protected].
Please note: While self-exclusion is active, no promotional emails or offers will be sent to you. Requests to reactivate your account during this period will be declined.
We Are Always Here to Help
If you feel gaming is having a negative impact on your life, do not delay — contact 62bet's support team. Our support representatives will help you without judgment and with empathy.
Acknowledging the problem is the first step toward a solution. You are not alone — we are here.
Live Chat
24/7 Instant Support
Quick Assistance List
Want to set or change a deposit limit
Want to take a temporary time-out or break
Want to activate self-exclusion
Need advice and information about gaming
Need help with account security
Core Principles of Responsible Gaming
Play for Entertainment
See betting as a source of entertainment, not a way to earn money. Before you play, ask yourself — is this for fun?
Stay Within Your Budget
Before depositing via bKash, Nagad, or Rocket, set your monthly budget. You can start with as little as ৳100.
Control Your Emotions
Do not bet out of anger or frustration after a loss. Take a short break and make decisions with a clear head.
Keep Your Family Informed
Avoid hiding your gaming from family. Transparency keeps you accountable.
62bet believes that building a healthy gaming environment is not the player's responsibility alone — it is equally our responsibility. That is why we are committed to the well-being of every player and continuously work to build a culture of responsible gaming.
Play Safe, Enjoy on 62bet
Play responsibly and enjoy whatever you like — cricket, slots, or live casino.